Customer creation
New customer on file in seconds — service locations, equipment, agreements and history all attached from the start.
SRVCWRX.COM/KEY
Tired of renting the keys to your own business from a software company?
You don't have to. Below is a series of short walkthroughs of real field service software owned outright by the company that runs on it — one clip per feature, book to bill. Not a demo account. Not a sales reel. Their software, their data, their keys.
The walkthroughs
Book to bill. SMW's ServiceFlow FSM
Feature by feature — SERVICEFLOW FSM, BUILT BY SMW REFRIGERATION & HEATING.
Job booking
From ringing phone to booked call: customer lookup, job type, priority and time window without leaving the screen.
Estimate creation
Build a priced estimate from the pricebook, attach photos and options, then send it for approval — approved estimates convert straight to jobs.
The dispatch board
Drag-and-drop scheduling plus Click N Drop — alt-click a job card and every open slot becomes a target. Tech capacity at a glance, and jobs landing on the right phone with directions attached.
Work performed in the field
Checklists, photos, equipment readings and parts used — captured on the tech's phone, signed by the customer on the spot.
Memberships, contracts & payments
Put the customer on a maintenance membership, build recurring contracts, then generate pricebook-driven invoices and collect card or ACH before the truck leaves.
Estimate your ROI
What owning it saves you
Payback month
Month 20
When cumulative savings turn positive.
Two-year savings
$7,589
Versus staying on your current FSM.
Current spend / mo
$1,745
SRVCWRX fee / mo
$1,396
Month 13+ / mo
$109
How this is calculated
SRVCWRX fee is 80% of your current monthly spend for 12 months. During the cutover we assume you also keep paying your current vendor on a conservative ramp: 100% for months 1–4, 75% for months 5–10, and 40% for months 11–12. After month 12 you own the software and only pay infrastructure.
The month-13+ estimate is the midpoint of the typical infrastructure range for your spend level. Actual infrastructure costs scale with usage, not headcount.
What owning it costs
80% of what you pay now. For 12 months. Then it's yours.
- Your price
- 80% of your current FSM software spend — so you're paying less from month one, not more.
- The term
- Twelve months of building, migrating, training and cutting over. Your team learns to run it as it gets built.
- Month 13
- No license fee. You hold the code, the database, the deployment keys and the know-how. You even name it.